Adventurely’s Privacy Policy
Last updated As of March 19, 2024
Adventurely, Inc. (“Adventurely,” “we,” “our,” or “us”) cares about the privacy of our users.
This Privacy Policy (the “Privacy Policy”) describes the information we collect, how we use it, and when and with whom we share it.
This Privacy Policy applies to information that we collect about you when you access or use our website, mobile application, or other online or mobile service (collectively, the “Services”). It also applies to personal data we collect about you offline, such as when you contact us by phone or communicate with us in person.
By accessing or using the Services or otherwise providing us with your personal data, you acknowledge the applicability of this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Services or provide us with your personal data.
1.Information We may collect.
We obtain information about you through the means discussed below when we provide the Services. Please note that we need certain types of information to provide the Services to you. If you do not provide us with such information, or if you ask us to delete that information, you may no longer be able to access or use certain aspects of the Services.
2.Information you provide directly to us
We may collect information that you provide directly to us through:
Your use of the Services, e.g. when you register for an account;
Your participation in surveys or submission of forms;
Your communications with us, such as through customer support;
Your transmission of user content to us, such as when you submit information about a Property to list on the Services;
Your subscription to newsletters;
Your registration for promotions;
Your request to book or list a Property;
Your communications with us or other users through the Services, such as through support chats or user-to-user messaging;
Your in-person communications with us, such as through conferences or events; and
Your authorizations for us to access other information, such as photos and contacts.
The information you provide directly to us may concern you or others and may include, but is not limited to:
Identifiers and Contact Information. We may collect identifiers and other contact information from you, such as your name, home address, telephone number, email address, and/or username and password.
Listing Information. If you seek to book or list a Property on the Services, we may collect information about the types of listings you’re interested in or the types of Properties you’d like to list.
Financial Information. We may engage service providers to collect payment information, e.g. when you book a Property on the Services.
Personal Characteristics. In the context of our provision of the Services or your responses to surveys, we may collect personal characteristics from you, such as your age, date of birth, gender, interests.
Business Information. We may collect information about your employment or business, such as a business address, business phone, and/or email address.
Information You Share or Direct Us to Collect. You may share or otherwise direct us to collect certain information, such as personal contacts, photographs, or video.
You are not required to provide us with such information, but certain features of the Services may not be accessible or available, absent the provision of the requested information.
3. Information from affiliates and non-affiliated third parties
We may collect information about you or others through our affiliates or through non-affiliated third parties. For example, to the extent permitted by law, we may, in our sole discretion, ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau, information to verify your identity, or information for other fraud or safety protection purposes. We may combine information that we collect from you through the Services with information that we obtain from such third parties and information derived from other products or Services we provide.
We may also collect information about you from social media networks. When you “like” or “follow” us on Facebook, Instagram, TikTok, LinkedIn, Youtube, Twitter, or other social media sites, we may collect some information from you including your name, e-mail address, and any comments or content you post relevant to us. We also collect your information if you interact with social media features on the Services, such as like and share buttons. If you access the Services through a third-party account, such as Facebook or Google, (each a “Third-Party Service”), you may allow us to have access to certain information from the Third-Party Service. Depending on the Third-Party Service, the information shared with us may include your name, profile picture, gender, email address, photos, videos, people you follow and/or who follow you, and/or your posts or “likes.” Third-Party Services have their own policies for handling your information, and we encourage you to consult their privacy policies before accessing the Services with a Third-Party Service.
Other users may also provide information about you. For example, users may authorize us to access contact information from their device or otherwise use the Services to facilitate sharing of listings or to invite friends and others to use the Services.
4, Information we collect automatically
Device/Usage Information. We and our third-party service providers, which include ad networks and analytics companies such as Google Analytics, may use cookies, web beacons, and other tracking technologies to collect information about the computers or devices (including mobile devices) you use to access the Services. As described further below, we may collect and analyze information including but not limited to (a) browser type; (b) ISP or operating system; (c) domain name; (d) access time; (e) referring or exit pages; (f) page views; (g) IP address; (h) unique device identifiers (e.g. IDFA or Android ID); and (i) the type of device that you use. We may also track when and how frequently you access or use the Services, including how you engage with or navigate our website or mobile application. We use this information (including the information collected by our third-party service providers) for analytics (including to determine which portions of the Services are used most frequently and what our users like/do not like), to assist in determining relevant advertising (both on and off the Services), to evaluate the success of our advertising campaigns, and as otherwise described in this Privacy Policy.
Cookies and Other Electronic Technologies. We and our third-party service providers may use cookies, clear GIFs, pixel tags, and other technologies that help us better understand user behavior, personalize preferences, perform research and analytics, and improve the Services. These technologies, for example, may allow us to tailor the Services to your needs, save your password in password-protected areas, track the pages you visit, help us manage content, and compile statistics about usage of our Services. We or our third-party service providers also may use certain of these technologies in emails to our customers to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but your browser may allow you to modify your browser settings to decline cookies if you prefer. If you disable cookies, you may be prevented from taking full advantage of the Services, because the Services may not function properly. As we adopt additional technologies, we may also gather additional information through other methods. For more information on how we use cookies, please see our Cookie Policy.
Location Information. When you use the Services, we may collect general location information (such as general location inferred from an IP address). We may also collect precise location information where you authorize such collection. For example, we may use precise location information to provide you with listings of Properties near you.
5. How we use information about you
We use your information for business and commercial purposes, such as:
To provide you with the Services, including to register you for an account or connect with others on the Services that are seeking or listing Properties;
To respond to your questions or inquiries, including to provide customer support and troubleshooting assistance;
To communicate with you, including to send you emails about products and Services that may interest you;
To manage and remember your preferences and personalize the Services;
To provide recommendations;
To analyze and improve the Services or any other products and services we provide;
To administer surveys, sweepstakes, promotions, or contests;
To verify your identity;
To comply with our legal obligations or as permitted by law;
To protect the safety and/or integrity of our users, employees, third parties, members of the public, and/or our Services;
To prevent fraud and enforce our legal terms; and
To administer and troubleshoot the Services.
We may combine information that we collect from you through the Services with information that we obtain from affiliated and nonaffiliated third parties, and information derived from any other products or services we provide.
We may aggregate and/or de-identify information collected through the Services. We may use de-identified or aggregated data for any purpose, including without limitation for research and marketing purposes and may also share such data with any third parties, including without limitation, advertisers, promotional partners, sponsors, event promoters, and/or others.
6. When we share information about you
We may share or disclose information in the following situations:
Affiliates. We may share reasonable information with any affiliates.
Consent/At Your Direction. We may disclose your information to nonaffiliated third parties based on your consent to do so. Such consent includes the disclosure of your information (a) in order to facilitate the booking or listing of a Property; (b) when we have your permission; (c) where you participate in jointly-offered services or promotions by Adventurely and another party; or (c) as described in this Privacy Policy, the Terms of Use, or any other legal terms governing your use of the Services. For example, when you create an account on the Services, certain of your profile information may be available to other users, such as your username and public photo. If you interact with certain social network features of the Services, such as a “like” button, such interaction may cause certain types of your information to be shared with social networks.
Vendors. We provide access to or share your information with select third parties who perform services on our behalf. They provide a variety of services to us, including data storage, analytics, billing, marketing, product content and features, customer service, data storage, security, fraud prevention, and legal services.
Protection of Adventurely and Others. We may share or disclose certain information if we believe in good faith that doing so is necessary or appropriate to (i) protect or defend the rights, safety, or property of Adventurely or third parties, including to defend or enforce our Privacy Policy, our Terms of Use, or any other contractual arrangement or (ii) respond to your requests for customer service; and/or (iii) protect the rights, property or personal safety of Adventurely, its agents and affiliates, its employees, users and/or the public.
Legal Requirements. We may share or disclose certain information if we believe in good faith that doing so is necessary or appropriate to comply with any law enforcement, legal, or regulatory process, such as to respond to a warrant, subpoena, court order, or other applicable laws and regulations.
Business Transfer. We may share or disclose certain information, in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Aggregate/Anonymous Information. From time to time, we may share aggregate/anonymous information about use of the Services, such as by creating reports on usage trends. The sharing of such data is unrestricted.
7. Online Analytics and Tailored Advertising.
We may use third-party web analytics services on the Services, such as those of Google Analytics. These service providers use the sort of technology described in the “Information we collect automatically” section above to help us analyze how users use the Services, including by noting the third-party website from which you arrive. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services. We also use Google Analytics for certain purposes related to advertising, as described in the following section. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser Add-on.
8. Tailored Advertising
We may also allow third-party advertising technologies to place cookies or other tracking technologies on your computer, mobile phone, or other device to collect information about your use of the Services in order to (a) inform, optimize, and serve marketing content based on past visits to our websites and other sites and (b) report how our marketing content impressions, other uses of marketing Services, and interactions with these marketing impressions and marketing Services are related to visits to our websites. We also allow other third parties (e.g., ad networks and ad servers such as Google Analytics) to serve tailored marketing to you and to access their own cookies or other tracking technologies on your computer, mobile phone, or other device you use to access the Services. We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that may be placed on your computer, mobile phone, or other device you use to access the Services by non-affiliated, third-party ad technologies, ad servers, ad networks or any other non-affiliated third parties. Those parties that use these technologies may offer you a way to opt out of targeted advertising as described below. You may receive tailored advertising on your computer through a web browser. Cookies may be associated with de-identified data linked to or derived from data you voluntarily have submitted to us (e.g., your email address) that we may share with a service provider in hashed, non-human-readable form.
If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your computer to deliver tailored marketing, you may visit the Network Advertising Initiative's (“NAI”) Consumer Opt-Out Link and/or the Digital Advertising Alliance's (“DAA”) Consumer Opt-Out Link to opt-out of receiving tailored advertising from companies that participate in those programs. To opt out of Google Analytics for Display Advertising or customize Google Display Network ads, you can visit the Google Ads Settings page. Please note that to the extent advertising technology is integrated into the Services, you may still receive advertising content even if you opt out of tailored advertising. In that case, the advertising content will just not be tailored to your interests. Also, we do not control any of the above opt-out links and are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms. If your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different computer or change web browsers, your NAI or DAA opt-out may no longer be effective. Additional information is available on NAI's and DAA's websites, accessible by the above links.
9. Your rights and choices regarding your information.
You have certain rights and choices with respect to your information such as:
Profile Information: You can update certain of your profile information by accessing your account.
Marketing Communications: You can unsubscribe from marketing emails by following the directions in those emails. Please note that if you unsubscribe from marketing emails, we may still send you administrative emails regarding the Services, including, for example, notices of updates to our Terms of Service or this Privacy Policy, and communications and updates related to any listings of Properties that you make available or express interest in booking.
SMS Communications: By providing your phone number on signup, you are providing express consent to be contacted by SMS, possibly using automated technology to the number you provided. If at any time you wish to opt-out of communication, please reply "STOP". Text "HELP" for help. Message frequency may vary. Message/data rates may apply. Creating an account does not authorize the purchase of goods, services, or products.
Cookies & Analytics: You can opt out of certain cookie-related and analytics processing by following the instructions in this Privacy Policy.
10. Your local law may provide you certain rights with respect to your personal information. Depending on your jurisdiction, you may request that we:
provide access to and/or a copy of certain information we hold about you;
prevent the processing of your information for direct-marketing purposes; (including any direct marketing processing based on profiling)
update information which is out of date or incorrect;
delete certain information that we are holding about you;
restrict the way that we process and disclose certain of your information;
transfer your information to a third-party provider of services; and
revoke your consent for the processing of your information.
Please note, however, that certain information may be exempt from such requests in some circumstances, which may include needing to continue processing your information for our legitimate interests or to comply with a legal obligation. We may request you provide us with information necessary to confirm your identity before responding to your request. To exercise any of these rights, please contact us as described in the “Contact Us” section below.
11. Children’s Privacy
Our Services is not designed for minors under 18. Only persons 18 years of age or older may use the Services. If we discover that an individual under 18 has provided us with personal information, we will close the account and delete the personal information to the extent required by the Children's Online Privacy Protection Act. We may, where permitted by law, retain certain information internally for purposes described in this Privacy Policy.
12. Security of Information About You and Data Retention
Adventurely implements technical, administrative, and physical safeguards to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal data or communications will not be collected, disclosed and/or used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, keeping your log-in and password private, and not recycling passwords from other websites or accounts. Adventurely is not responsible for the unauthorized use of your information nor for any lost, stolen, or compromised passwords, or for any activity on your account via unauthorized password activity.
We keep your information for the time necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and your choices, after which time we may delete and/or aggregate it. We may also retain and use this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
13. Links to External Sites and Services
The Services may contain links to third-party websites or services. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third parties.
14. Additional information for Residents of the European Economic Area or United Kingdom
Adventurely is considered the “data controller” of the personal data we handle under this Privacy Policy. In other words, Adventurely is responsible for deciding how to collect, use and disclose this data, subject to applicable law. The laws of some jurisdictions such as the laws of the European Economic Area and the United Kingdom require data controllers to tell you about the legal ground that they rely on for using, sharing, or disclosing of your information. To the extent those laws apply, our legal grounds are as follows:
Contractual Commitments: We may use, share, or disclose information to honor our contractual commitments to you. For example, we will process your personal data to comply with our agreements with you, and to honor our commitments in any contracts that we have with you.
With Your Consent: Where required by law, and in some other cases, we use, share, or disclose information on the basis of your consent.
Legitimate Interests: In many cases, we use, share, or disclose information on the ground that it furthers our legitimate business interests in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals, such as customer service, certain promotional activities, analyzing and improving our business, providing security for the Services, preventing fraud, and managing legal issues.
Legal Compliance: We need to use, share, and disclose information in certain ways to comply with our legal obligations.
Additionally, you have the right to lodge a complaint with the relevant supervisory authority. However, we encourage you to contact us first, and we will do our very best to resolve your concern.
15. California Residents
This supplemental privacy notice supplements the information in our Privacy Policy, and except as provided herein, applies solely to California residents. This supplemental notice does not apply to personal information we collect from our employees and job applicants in their capacity as employees and job applicants or personal information we collect from employees, owners, directors, officers, or contractors of businesses in the course of our provision or receipt of business-related services.
15a. California Residents - Details of Processing
California law requires us to disclose information regarding the categories of personal information that we have collected about California consumers, the categories of sources from which the information was collected, the business or commercial purposes (as those terms are defined by applicable law) for which the information was collected, and the categories of parties with whom we share personal information. Throughout our Privacy Policy, we discuss in detail the specific pieces of personal information we collect from and about our users. Under California, we are also required to provide you with the “categories” of personal information we collect as defined by California law.
Depending upon your use of the Services, in the preceding twelve months, we or our service providers may have collected the below categories of personal information for business or commercial purposes: identifiers (including name, mailing address, business address, phone number, email address); commercial Information (such as transaction data); demographic Information (such as your age and gender); financial Information (such as payment or other financial information when you book a Property on the Services); internet or other network or device activity network or device information (such as an IP address, app identifiers, browsing history, or other usage data); location information (such as general location information (such as those inferred from an IP address) or precise location information where you authorize such collection); sensory information (such as when you contact customer support and we record such calls after notifying you); professional or employment-related information (such as your business email, telephone number, mailing address, and professional titles); and inferences. We may also collect other information that identifies or can be reasonably associated with you, such as when you send us communications.
We collect the categories of personal information identified above from the following sources: (1) directly from you; (2) through your use of the Services; (3) affiliates; and (4) third parties, such as our partners that assist with fraud prevention or where you direct third parties such as social networks to provide us with information.
We collect personal information for the reasons identified in the Privacy Policy, which generally includes the following business and commercial purposes: provide the Services, e.g. account servicing and analytics; customer service; auditing consumer interactions on our Services; detecting, protecting against, and prosecuting security incidents and fraudulent or illegal activity; bug detection, error reporting, and activities to maintain the quality or safety of the Services; internal research; maintaining, improving, or developing services; operational purposes, including enabling and troubleshooting the Services; other uses that advance our commercial or economic interests, such as third-party advertising and communicating with you about relevant offers from third-party partners; and other uses about which we notify you.
We describe our information sharing practices in the Privacy Policy above. In the previous twelve months, we may have shared certain categories of personal information with vendors that provide services to us. You may also direct us to share your personal information through the Services, such as when you use the Services to communicate with other users about Properties.
15b. California Residents - Sale of Personal Information
California law sets forth certain obligations for businesses that “sell” personal information to third parties. California law defines “sale” broadly potentially to include allowing third parties to receive certain information such as cookies, IP address and/or browsing behavior in order to enable us to market the Services to you on other websites or apps. Depending on how you use the Services, we may share (and over the past 12 months may have shared) the following categories of information for such advertising:
identification and demographics; device information and identifiers, such as IP address, unique advertising identifiers and cookies, and hashed identifiers; connection and usage information, such as browsing history or app usage; location information, such as city; and inference data.
If you or your authorized agent would like to opt out of our sharing of your information for such purposes (to the extent this is considered a sale), you may contact us at the following addresses: community@adventurely.app or the following address: Adventurely, Inc., 1632 1st Avenue #20690, New York, NY 10028
15c. California residents - Rights
If you are a California resident, you may have the right to receive information about the financial incentives that we offer to you, if any. You also have the right to not be discriminated against (as provided for in applicable law) for exercising certain of your rights.
If you would like to exercise any of your rights, please submit a request by emailing us at community@adventurely.app You will be required to verify your identity before we fulfill your request.
You can also designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf. You will still need to verify your identity directly with us.
15d. California residents - Privacy Rights
California residents can also request a list of all the third parties to which we have disclosed certain personal information (as defined by California’s Shine the Light law) during the preceding year for those third parties’ direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes.
16. Consent to Transfer
Adventurely is based in the United States, and we operate the Services from the United States. If you are a user who resides outside the United States, please be aware that information we collect will be transferred to and processed in the United States and may be processed and stored in other countries outside the United States which may have data protection laws that differ from the laws in your country. By using the Services, or providing us with any information, you consent to the collection, processing, maintenance, and transfer of such information in and to the United States and other applicable countries in which the privacy laws may not be as comprehensive as, or equivalent to, those in the country where you reside and/or are a citizen.
17. Updates to the Privacy Policy
We may change this Privacy Policy to reflect changes in the law, our information practices or the features of the Services. We will indicate the date of the most recent update in the Privacy Policy. If we make a material change to the Privacy Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy.
18. Contact Us
If you have any questions about this Privacy Policy or Adventurely’s practices, please contact us at community@adventurely.app.
COOKIE POLICY
Last updated: March 19, 2024
This Cookie Policy explains how Adventurely, Inc. (“Adventurely,” “we,” “us,” or “our”) uses cookies and other similar technologies to recognize you when you visit or use our websites or mobile applications that link to this Cookie Policy (the “Sites”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. The term “cookie” is used in this Cookie Policy in the broad sense to include cookies and all similar techniques and technologies, including web beacons. Web beacons (sometimes called "tracking pixels" or "clear gifs") are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Sites or taken an action in relation to our Sites. Cookies are useful, as they allow websites to recognize a computer or device. They are then returned to the original website on each subsequent visit or to any other website that recognizes them. For more information on cookies, go to allaboutcookies.org.
Cookies set by us are called first-party cookies. Third-party cookies enable third-party features or functionality to be provided on or through the Sites (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first-party cookies and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Sites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to better understand your use of our Sites, to track and target the interests of our users, and to enhance the experience of users on our Sites. Third parties serve cookies through our Sites for advertising, analytics and other purposes.
Types of cookies we use
First-Party and Third-Party Cookies
First-party cookies. These cookies are created by us. They are primarily used to allow you to browse our Sites and use their features. They may also assist us in our analytics activities.
Third-party cookies. In addition to the first-party cookies we use, some third-party companies may place cookies on your computer through our Sites, access those cookies, and associate web beacons with them. These cookies enable third-party features or functionalities to be provided on or through our Sites. The parties that set these third-party cookies can use them to recognize your device both when it visits our Sites and also when it visits certain other, unaffiliated websites.
Categories of Cookies
The types of first- and third-party cookies we use on our Sites are detailed below. Please note that the specific cookies served to your browser may vary depending on how you access our Sites.
Strictly necessary cookies: These cookies are strictly necessary to provide you with access to and the basic use of our Sites, such as access to secure areas and setting your privacy preferences. These cookies cannot be turned off.
Functionality and performance cookies: These cookies enable enhanced functionality and performance of our Sites. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, certain functionality of the Sites may become limited or unavailable.
Analytics cookies: These cookies help us understand how our Sites are being used or how effective our marketing campaigns are, or to help us customize our Sites for you. Thanks to this information, we are able to improve the features offered on our Sites.
Targeting cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
For more information on how to allow or refuse these various types of cookies, please see “Cookie management” below.
Duration of cookies stored on your device
The duration of storage of cookies on your device may vary, depending on the category to which they belong: temporary or persistent.
Temporary cookies: We use temporary cookies on our Sites to allow you to browse our Sites without interruption. We may also use temporary cookies for internal reporting purposes. After your browsing session ends, this type of cookie does not store any information on your hard drive.
Persistent cookies: Some of our first-party analytics cookies and certain third-party cookies are persistent cookies. They allow us and third parties to understand visitors’ browsing behavior over a longer period of time, to provide you with additional features related to your use of the Sites, the content that you have saved or stored through them, as well as for advertising and marketing purposes. Depending on their function, this type of cookie may persist for different lengths of time ranging from several hours, to a week, or even several years. This type of cookie will persist after you end a browsing session and can be used by our Sites or third parties to recognize your device when you begin a new browsing session.
Cookies do not read other data on your hard drive, and you can delete them from your computer at any time using browser controls. above.
Updates to this Cookie Statement
We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please revisit this Cookie Statement regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Statement indicates when it was last updated.
Contact us
If you have any questions about our use of cookies or other technologies, please email us at community@adventurely.app